Parents are welcome to call the school to enquire about their child at any time.

If parents need to leave a message with their child’s teacher or with their child during the day this can be done by emailing the class teacher directly or by calling the School Office. See our contact details here.

Across the school we aim to provide the best possible education for all children, and staff will endeavour to answer all queries or concerns in a manner that produces positive outcomes for both parents and children. If parents do have any queries or concerns regarding their child or the class teaching/learning program, they are encouraged to discuss them with their child’s teacher in the first instance.

Highfields School does have a policy and procedure for raising and responding to suggestions, complaints and allegations.